Biased, distracted, or even dishonest.

Not exactly a healing environment.

Image for post
Image for post

I have a therapist friend who uses an interesting technique to keep clients focused during phone sessions.

Within the first few minutes, before digging into the heart of the matter, he asks the following question:

Is there anything on the top of your mind that might distract you during this call?

It’s a simple, respectful and practical tool for setting context.

Not just for the client, but for the therapist as well. Because he’s working solely from audio. And if his client is secretly checking email during the phone call, he’ll never know.

But asking this question encourages people to be fully present with each other and acutely aware of what’s on their minds.

Who knows? Without such a gesture, the first twenty minutes of the therapy session might be biased, distracted, or even dishonest.

Not exactly a healing environment.

Next time you sit down with a client, give them the gift of conversational context.

Ask them to name the mental obstacles that might interfere with the task at hand.

LET ME ASK YA THIS…
Is communicating with you a relaxing experience?

* * * *

Scott Ginsberg
That Guy with the Nametag
Author. Speaker. Strategist. Inventor. Filmmaker. Publisher. Songwriter.
scott@hellomynameisscott.com
www.nametagscott.com

Image for post
Image for post

It’s the world’s first, best and only product development and innovation gameshow!

Tune in and subscribe for a little execution in public.

Join our community of innovators, artists and entrepreneurs.

Author. Speaker. Songwriter. Filmmaker. Inventor. Founder of getprolific.io. Pioneer of Personal Creativity Management (PCM). I also wear a nametag 24/7.

Get the Medium app

A button that says 'Download on the App Store', and if clicked it will lead you to the iOS App store
A button that says 'Get it on, Google Play', and if clicked it will lead you to the Google Play store